Full FAQ
All fb77.com FAQ Questions
We put together this fb77.com FAQ page because we kept seeing the same questions come up from players across Bangladesh. Whether you're brand new to the platform or you've been playing for a while and hit a snag, this page covers the most common situations in plain, straightforward language. No jargon, no runaround — just the answers you actually need.
Can't find your answer? If your question isn't covered in this fb77.com FAQ, reach out to the support team directly at [email protected]. The team is available 24 hours a day, seven days a week.
All
Account
Payments
Games
Bonuses
App
Security
Account & Registration
Creating an fb77.com account takes under two minutes. Click the
Register button, enter your mobile number, choose a password, and confirm your details. Once submitted, your account is active immediately — no waiting for email confirmation. You can deposit and start playing right away.
You must be at least 18 years old to register and play on fb77.com. All accounts go through an age verification process. If your account is found to belong to someone under 18, it will be suspended immediately and any balance will be forfeited. fb77.com takes this seriously — it's not just a rule, it's a legal requirement.
No. Each player is allowed one fb77.com account only. Duplicate accounts are detected automatically and will result in both accounts being suspended. If you've forgotten your login details, use the password reset option on the
Login page rather than creating a new account.
Go to the
Login page and click "Forgot Password." Enter the mobile number linked to your fb77.com account and you'll receive a reset code via SMS. Enter the code, set a new password, and you're back in. The whole process takes about 60 seconds. If you don't receive the SMS within two minutes, contact support at
[email protected].
Log in to your fb77.com account and go to Account Settings. From there you can update your display name, email address, and notification preferences. Your registered mobile number is used for security verification and cannot be changed without contacting support directly.
Deposits & Withdrawals
fb77.com accepts bKash, Nagad, and Rocket for both deposits and withdrawals. These are the three most widely used mobile wallets in Bangladesh, so most players can fund their account without needing a bank account or card. All transactions are processed securely through the fb77.com payment system.
The minimum deposit on fb77.com is ৳100. There is no maximum deposit limit for standard accounts. Once your deposit is confirmed — which typically takes under 30 seconds via bKash or Nagad — the funds appear in your fb77.com balance immediately and are ready to use across all games.
Withdrawals to bKash and Nagad are typically processed within a few minutes during normal operating hours. In rare cases during high-traffic periods, it may take up to 30 minutes. fb77.com does not hold withdrawals overnight or impose daily processing windows — you can request a withdrawal at any time and it will be handled promptly.
Yes. The minimum withdrawal amount on fb77.com is ৳200. This applies to all payment methods including bKash, Nagad, and Rocket. There is no fee charged by fb77.com for withdrawals — the amount you request is the amount you receive in your mobile wallet.
First, wait two to three minutes — most deposits process instantly but occasional network delays do happen. If your balance still hasn't updated after five minutes, take a screenshot of your bKash or Nagad transaction confirmation and send it to
[email protected]. The support team will manually verify and credit your deposit, usually within 15 minutes.
Games & Gameplay
All fb77.com games use a certified random number generator (RNG) to determine outcomes. The RNG is independently tested and produces results that cannot be predicted or influenced by the platform or any player. Every round is a completely independent event — previous results have no effect on future outcomes. This is the same standard used by regulated gaming platforms worldwide.
Minimum stakes vary slightly by game, but most fb77.com games allow you to start from as little as ৳10 per round. This makes it easy to try out a new game without committing a large amount. Stake limits are displayed clearly within each game before you confirm your bet.
Yes. All fb77.com games run directly in your mobile browser — no download required. The games are optimised for Android and iOS and load quickly even on a standard 4G connection. For an even smoother experience, you can download the fb77.com Android app from the
App page, which offers faster load times and push notifications.
If your connection drops mid-round, the fb77.com server continues processing the round on its end. When you reconnect and reload the game, you'll see the result of the round that was in progress. If a stake was placed before the disconnection, the result and any winnings are recorded server-side and will be reflected in your balance accurately.
Bonuses & Rewards
New fb77.com players receive a welcome bonus on their first deposit. The bonus is credited automatically once your first deposit clears — no promo code needed. Full details of the current welcome offer, including the bonus amount and any wagering requirements, are available on the
Rewards page.
Every game round you play on fb77.com earns loyalty points automatically — you don't need to opt in or do anything special. Points accumulate in your account and can be redeemed for bonus cash, free rounds, or cashback. The more you play, the faster your points build up. Check your current balance and available redemption options on the
Rewards page.
Wagering requirements mean you need to play through a bonus amount a certain number of times before you can withdraw it as cash. For example, if you receive a ৳500 bonus with a 10x wagering requirement, you need to place ৳5,000 in total bets before that bonus converts to withdrawable cash. All wagering requirements for fb77.com bonuses are listed clearly on the
Rewards page before you claim any offer.
Yes. Most fb77.com bonuses have an expiry period — typically 7 to 30 days from the date they are credited, depending on the offer. If you don't meet the wagering requirements within the expiry window, the bonus and any winnings generated from it will be removed from your account. Always check the specific terms of each bonus on the
Rewards page.
App & Mobile
The fb77.com Android app is available directly from the
App page — it's not on the Google Play Store, so you'll need to allow installation from unknown sources in your Android settings first. Go to Settings → Security → Unknown Sources, enable it, then download and install the APK from the App page. The whole process takes about two minutes.
Currently, the fb77.com app is available for Android only. iPhone users can access all fb77.com games through the Safari or Chrome mobile browser — the experience is fully optimised for iOS and works smoothly on all recent iPhone models. An iOS app is in development and will be announced on the
App page when available.
The fb77.com app requires Android 6.0 or above. Most Android phones sold in Bangladesh in the last five years meet this requirement. If you're unsure of your Android version, go to Settings → About Phone → Software Information. If your device is running Android 5.x or lower, use the mobile browser version instead.
The most common reason the fb77.com app won't install is that "Unknown Sources" or "Install Unknown Apps" hasn't been enabled in your Android settings. Go to Settings → Security (or Privacy on some devices) and enable installation from unknown sources. If the issue persists after enabling this, try clearing your browser cache and re-downloading the APK from the
App page. Still stuck? Email
[email protected] with your device model and Android version.
Security & Responsible Gaming
fb77.com uses SSL encryption on all pages and transactions — the same standard used by banks. Your personal information is stored securely and is never sold or shared with third parties outside of what's required for payment processing and identity verification. Full details are in the
Privacy Policy.
Change your password immediately using the reset option on the
Login page, then contact support at
[email protected] to report the suspected breach. The support team can review your account activity, flag suspicious transactions, and temporarily lock your account while the issue is investigated. Never share your fb77.com password with anyone.
Yes. fb77.com provides deposit limit tools directly in your account settings. You can set daily, weekly, or monthly deposit caps to help manage your spending. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — decreasing one takes effect right away. These tools are there to help you stay in control.
You can request a self-exclusion period of 1 week, 1 month, 3 months, 6 months, or permanent exclusion. Go to Account Settings → Responsible Gaming, or contact support directly at
[email protected]. During a self-exclusion period, your account is locked and you cannot log in, deposit, or play. For more information and support resources, visit the
Responsible Gaming page.
Still have questions? This fb77.com FAQ covers the most common topics, but if your situation isn't listed here, the support team is available 24/7 at [email protected]. Most queries are resolved within two minutes during live chat hours.
Why We Built This fb77.com FAQ
When fb77.com launched for Bangladesh players, the support team noticed that a large portion of incoming messages were asking the same handful of questions — mostly about bKash deposits, how to claim the welcome bonus, and whether the games were fair. Rather than making players wait for a reply every time, we put together this fb77.com FAQ so that the most common answers are available instantly, any time of day.
The fb77.com FAQ is updated regularly as new features are added to the platform. If you notice an answer that seems outdated or a question that should be here but isn't, send a note to [email protected] and the team will review it for the next update.
Playing Responsibly on fb77.com
One topic that comes up in the fb77.com FAQ more than you might expect is responsible gaming. Players ask about deposit limits, cooling-off periods, and how to take a break from the platform. These are good questions to ask, and fb77.com makes it easy to act on them. The tools are built into your account settings — no need to contact support just to set a spending limit or pause your account.
If you ever feel like your gaming habits are becoming a problem, the Responsible Gaming page has practical guidance and links to support organisations available in Bangladesh. fb77.com is a platform for entertainment — keeping it that way is something we take seriously on both sides.